Hi, I'm Susan.
I’m an empathic, critical thinker with over a decade of experience in qualitative human-centered design research and innovation projects. I have a deep curiosity, and capacity to listen which empowers my approach to identifying user needs, communicating insights, and designing solutions.
I'm passionate about products that empower people and drive positive behavior change. I’m constantly fascinated by the way small incremental changes can lead up to larger accomplishments. With the right information and plan of action anyone can make changes to improve their life.
I practice lean startup methodologies, user centered design, and design thinking. How can we make things better and together improve process along the way? I believe that the best ideas can come from anywhere good design is most often invisible.
I am looking forward to the next big adventure. Check out my work below and contact me to discuss projects or job opportunities.